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Returns & Refunds

Apple wants you to be thrilled with your new purchase. However, if you need to return an item, we're here to help.


Returns & Refunds Policy

Standard Return Policy

The Apple Online Store accepts a variety of payment methods. Click on a payment method below to find out more:

  1. Credit Cards or Debit Cards
  2. Cash

Note: Business lease, wire transfers, cashier's checks, and money orders are ineligible payment methods for pickup items.

Some payment types are ineligible for orders shipping to multiple addresses. If you are using an ineligible payment type for an order shipping to multiple addresses, you will need to change the payment method, or ship your order to a single address.

Some customers may qualify for other forms of payment. Please call an Our Store Specialist at 1-800 for more information.


How to Return An Item

Ship your item back to store

In accordance with state and local law, your Apple Online Store purchases will be taxed using the applicable sales tax or seller's use tax rate for your shipping address, or the Apple Store address where the item is picked up.

The tax listed during checkout is only an estimate. In California and Rhode Island, sales tax is collected on the unbundled price of the iPhone.

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Your invoice will reflect the final total tax, which includes state and local taxes, as well as any applicable rebates or fees.


Refunds

In accordance with state and local law, your Apple Online Store purchases will be taxed using the applicable sales tax or seller's use tax rate for your shipping address, or the Apple Store address where the item is picked up.

The tax listed during checkout is only an estimate. In California and Rhode Island, sales tax is collected on the unbundled price of the iPhone.

Your invoice will reflect the final total tax, which includes state and local taxes, as well as any applicable rebates or fees.


Gift Returns

In accordance with state and local law, your Apple Online Store purchases will be taxed using the applicable sales tax or seller's use tax rate for your shipping address, or the Apple Store address where the item is picked up.

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